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A good payroll services company will have years of experience and knowledge, as well as a variety of new ideas. There will most likely be someone on staff at all times who keeps up to date on tax laws and how they pertain to payroll issues.
Tips On How To Choose A Payroll Services Company
1. Financial Protection – Ask your payroll company to provide proof that they are bonded and insured. You want to know if your payroll company makes a mistake, that they are responsible for fixing their mistakes.
2. Disaster Recovery and Backup Strategy – Ask your payroll company what their backup plan is if there was any kind of disaster (example: Fire, flood, computer virus, and power and phone failure). Where is your information backed up and stored? How quickly can they be up and running again if there was a disaster?
3. Customer Service- The person who handles your payroll is more important than the person selling it to you. Ask who is going to be handling your payroll? Remember a salesperson’s job is to sell you, and they are trained very well to do so! You should ask to speak with the specialist that you will be working with to see how you like them and find out their level of expertise in the industry. Ask for some references of clients that they are currently working with. Find out if your specialist is temporary or permanent? Some of the larger payroll companies are Data Processors and Call Centers. Ask yourself if that is the kind of service you want. You should feel comfortable and confident that if a problem does happen, your Accountants in Portland Oregon can get it fixed quickly.
4. Pricing – The payroll industry has changed drastically over the years from al carte to bundled pricing. Most payroll companies bundle all of their services to give you a per pay period fee based on the number of employees you have and your frequency of pay. There are additional charges for delivery, and year-end processing, and W2s as well. Since the payroll industry has gotten very competitive make sure you ask your salesperson if there is a discount applied, and when it runs out.
Some of the larger national payroll vendors and franchises have introductory rates, specials, and free months. Buyer beware! These specials end and discounts disappear and annual increases occur.
Remember you are being sold by a highly trained salesperson that gets paid if you run your payroll, not if you stay. Ask them to put it in writing and email to protect themselves, and if you want to get creative, ask them to have their direct manager or boss sign off on the proposal as well.
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Small Business Payroll Service Outsourcing :
Professional Payroll services in Portland
Many smaller companies decide to outsource their payroll needs to outside companies because it allows for higher productivity. Once the employees are no longer burdened by the payroll process and payroll services are engaged, they can get involved in activities that are productive and help increase profits.
In some situations, this may allow the number of employees to be reduced or assigned somewhere else.